Privacy Policy

Last updated: 26 May 2026  |  Effective date: 1 January 2025  |  Applies to: shadowsector.xyz

ShadowSector Pty Ltd ("ShadowSector", "we", "us", or "our") operates the website shadowsector.xyz (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or interact with our services. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this policy carefully. By using the Site, you consent to the practices described herein. If you do not agree, please discontinue use of the Site.

1. Who We Are

ShadowSector Pty Ltd is an Australian company registered in Victoria, with its principal place of business at Level 4, 350 Collins Street, Melbourne VIC 3000, Australia. We publish game reviews, esports tournament coverage, and gaming community content at shadowsector.xyz.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit our contact form (name, email address, message content);
• Subscribe to our newsletter (email address);
• Register a team for a tournament (team name, captain's name, email address);
• Communicate with us by email or other means.

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Browser type, version, and operating system;
• Pages visited, time spent on pages, and referring URLs;
• Device identifiers and screen resolution;
• Cookie and session data (see our Cookie Policy for details).

2.3 Information from Third Parties

We may receive information about you from analytics providers (such as aggregated, anonymised traffic data) and from social media platforms if you interact with our content on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you our newsletter and editorial updates (where you have subscribed);
• To process tournament registrations and communicate event details;
• To analyse Site usage and improve our content and user experience;
• To detect and prevent fraud, abuse, or security incidents;
• To comply with our legal obligations under Australian law;
• To enforce our terms and policies.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: Where you have given us clear consent (e.g., newsletter subscription, cookie acceptance);
• Contractual necessity: Where processing is necessary to fulfil a request you have made (e.g., tournament registration);
• Legitimate interests: Where we have a legitimate interest in operating and improving our Site, provided your rights are not overridden;
• Legal obligation: Where we are required to process data to comply with Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party vendors who assist us in operating the Site (e.g., email delivery, analytics), bound by confidentiality obligations;
• Legal authorities: Where required by law, court order, or government authority;
• Business transfers: In the event of a merger, acquisition, or sale of assets, subject to the same privacy protections.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. For full details of the cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months. Analytics data is retained in anonymised form.

8. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal retention requirements);
• Withdraw consent at any time (e.g., unsubscribe from our newsletter);
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at contact us or email [email protected].

10. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, ShadowSector Pty Ltd, Level 4, 350 Collins Street, Melbourne VIC 3000, Australia
• Web: shadowsector.xyz/contact